Anybody else have trouble with Teslong Borescope?

[Ole_270]

My Teslong Borescope quit connecting to the computer, the light at the lens end would light up, but the software wouldn't pick it up. Contacted Teslong customer service and through a series of emails they suggested I reload the app. Got that done and still nothing. I kept telling them that when plugging into the usb port I got no "honk", the computer never saw it as being there. Tried it on two computers with the same results. Finally I got an email stating that it was apparently broken, their warranty was 18 months and that ended 2 weeks ago. Their "fix" was simply, buy another one.

 

[Rick]

That just ain't good. I could see maybe two months but two weeks?

 

[popper]

If no updates on the computer, try restarting with borescope plugged in? I use yawcam SW, choice of cameras.

 

[Dimner]

One thing I would try, if you have it available to you, is plugging into a different computer or possibly a phone. See if either of those devices pick it up. If another computer does pick it up, you know it's an issue with your computer, possibly the driver