Your call is important to us, please stay on the line

[Rick]

 

[Rick H]

Isn't that the "freaking" truth.

 

[smokeywolf]

"Your call is important to us. Please stay on the line while we laugh at you."

 

[Jeff H]

I love the excuse which goes with that message that "due to higher than usual call volume..."

Having heard this one for some thirty years now, I have to wonder approximately WHEN they established what "usual" call volume is and when (if ever) they will update their standard for "usual."

 

[Rick]

I love the excuse which goes with that message that "due to higher than usual call volume..."

Having heard this one for some thirty years now, I have to wonder approximately WHEN they established what "usual" call volume is and when (if ever) they will update their standard for "usual."

Na, if it ain't broke don't fix it.

 

[Petrol & Powder]

I love the excuse which goes with that message that "due to higher than usual call volume..."

Having heard this one for some thirty years now, I have to wonder approximately WHEN they established what "usual" call volume is and when (if ever) they will update their standard for "usual."

I think when they have more callers than operators to answer those calls, they have, "...higher than usual call volume".
Of course if you only have 1 person answering calls you will reach that threshold pretty quickly