Is it just me...........?
- Thread starter Longone
- Start date
smokeywolf
Well-Known Member
In a nutshell KHornet. I do love brevity.
RicinYakima
High Steppes of Eastern Washington
Want something better than "factory"? Then you hire/commission a craftsman to make it for you. It is how it works in a capitalistic country. Want better you have to pay for it.
Chris
Well-Known Member
NOE vs. Lee?
Pb2au
Active Member
Its funny, we just went through something like this on one of our product lines at work. (CNC machine tools)
We were struggling with a particular product. Lots of warranty issues, etc etc. The owner of our company got fed up and got intimately involved with the product. 2 months later, half of the design guys and engineers for that product were on the street, (They were more concerned with their bonuses than quality), the product got priority attention from the senior engineers and the warranty issues evaporated.
Per the Ruger issue, I am hopefull they stay mindful to quality. My Blackhawk has been a joy to use. They are a good company, and I hope they pull through.
We were struggling with a particular product. Lots of warranty issues, etc etc. The owner of our company got fed up and got intimately involved with the product. 2 months later, half of the design guys and engineers for that product were on the street, (They were more concerned with their bonuses than quality), the product got priority attention from the senior engineers and the warranty issues evaporated.
Per the Ruger issue, I am hopefull they stay mindful to quality. My Blackhawk has been a joy to use. They are a good company, and I hope they pull through.
shootnlead
Active Member
So, do this mean that the senior VP's in your nephew's company are responsible for the poor customer satisfaction...and not the company?
RBHarter
West Central AR
I
I wish we could pry the middle managers out of their over stuffed swivel rockers and get them introduced to the job they manage let alone intimate .........
smokeywolf
Well-Known Member
When I went into the MGM Studio Machine Shop as an apprentice, I was put in charge of the tool crib and was immediately put to work on a 17" X 54" Cincinnati engine lathe, facing, drilling and reaming PVC roller blanks, which would become film rollers for the film lab.
After a few weeks of fighting with bores galled by heat from the reamer, I started experimenting with plunging a brazed carbide boring bar to a rough diameter, then a second time to finish size. When I approached the boss and showed him what I was doing, he said that was great, but could I hold tolerance? Tolerance was .751 +.002/-.000. I showed him a stack of roller blanks all well within tolerance and no rejects. He liked it, but cautioned me that, unlike aerospace, in that machine shop I was responsible for QCing my own parts and if I produced one bad part that caused the shut down of a film developer or a delay on a movie or TV production, at best it would cost the company tens of thousands of dollars and my apprenticeship would be over.
Union or not, if you didn't produce good parts, you didn't last long in a studio machine shop.
After a few weeks of fighting with bores galled by heat from the reamer, I started experimenting with plunging a brazed carbide boring bar to a rough diameter, then a second time to finish size. When I approached the boss and showed him what I was doing, he said that was great, but could I hold tolerance? Tolerance was .751 +.002/-.000. I showed him a stack of roller blanks all well within tolerance and no rejects. He liked it, but cautioned me that, unlike aerospace, in that machine shop I was responsible for QCing my own parts and if I produced one bad part that caused the shut down of a film developer or a delay on a movie or TV production, at best it would cost the company tens of thousands of dollars and my apprenticeship would be over.
Union or not, if you didn't produce good parts, you didn't last long in a studio machine shop.
RicinYakima
High Steppes of Eastern Washington
shootnlead, When you are a Sr. VP, you are the company. The Board of directors are just talking faces for the stock holders. The MBA's draw the line at how much "wastage" can go to buy off unhappy customers. You would be amazed at how quite purchasing agents are after a free trip to Las Vegas.
shootnlead
Active Member
Yeah, but there is typically, a CEO, CFO and a COO...with the COO calling the shots on much of the policy dictates of the day to day operation...and these 3 answer directly to the board.